PRIVACY POLICY
SECTION 1 – PERSONAL INFORMATION COLLECTED
When you make a purchase from our store, as part of the buying and selling process, we collect the personal information you provide us, such as your name, your address, and your email address.
When you browse our store, we also automatically receive your computer’s Internet Protocol (IP) address, which provides us with information about your browser and operating system.
Email marketing:
With your consent, we may send you emails regarding our store, new products, and other updates.
General terms and conditions for SMS marketing:
We use a text messaging platform, subject to the following general terms and conditions. By entering your phone number during checkout and initiating a purchase, subscribing through our subscription form, or through a keyword, you consent to receiving SMS notifications (related to your order, including abandoned cart reminders) and SMS marketing offers. Your phone number, your name, and information related to your purchases will be shared with our SMS platform “SMSBump Inc”, a European Union company based in Sofia, Bulgaria, EU. This data will be used to send you targeted marketing messages and notifications. If you wish to unsubscribe from receiving SMS marketing messages and notifications, reply STOP to any mobile message sent by us or use the unsubscribe link provided in one of our messages. You understand and agree that other unsubscribe methods, such as using alternative words or requests, will not be considered a reasonable means of unsubscribing. Message and data rates may apply. If you have any questions, send the message “HELP” to the number that sent you the messages. You may also contact us for further information. If you wish to unsubscribe, follow the procedures indicated above.
SECTION 2 – CONSENT
How do you obtain my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange a delivery, or return a purchase, we assume that you consent to the collection and use of your information for this specific purpose.
If we ask for your personal information for a secondary reason, such as marketing, we will directly ask you for your explicit consent or offer you the opportunity to refuse.
How can I withdraw my consent?
If, after giving your consent, you change your mind, you may withdraw your consent for us to contact you, collect your information, or disclose it by contacting us at the following address: contact@luxeon-off.com
SECTION 3 – DISCLOSURE
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
SECTION 4 – SHOPIFY
Our store is hosted on Shopify Inc. Shopify provides us with the online e-commerce platform that allows us to sell our products and services to you.
Your data is stored through Shopify’s data storage system, its databases, and the general Shopify application. Shopify stores your data on a secure server protected by a firewall.
Payment:
If you choose a direct payment gateway to complete your purchase, Shopify stores your credit card data. This data is encrypted in accordance with the Payment Card Industry Data Security Standard (PCI-DSS). The data related to your purchase transaction is stored only for as long as necessary to complete the purchase transaction. Once completed, the information related to the purchase transaction is deleted.
All direct payment gateways comply with the standards established by the PCI-DSS, administered by the PCI Security Standards Council, which represents a joint effort by brands such as Visa, MasterCard, American Express, and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
For further information, you may also consult Shopify’s Terms of Service or Privacy Policy.
SECTION 5 – THIRD-PARTY SERVICES
In general, the third-party providers we use will collect, use, and disclose your information only to the extent necessary to allow them to perform the services they provide to us.
However, some third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies regarding the information that we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies to understand how your personal information will be handled.
Please keep in mind that some providers may be located in a jurisdiction different from yours or ours, or may have facilities located in another jurisdiction.